EFT is BrandGear's only method of payment.
A Deposit payment is required when placing a branded order.
Balance payment is required once Production has been completed, before Delivery can take place.
Full payment is required for unbranded orders.
BrandGear will not be held responsible for a missed deadline, due to late payment.
Branded Orders may not be returned as branding is permanent.
Cancellation of a delivered, unbranded order will attract a 25% handling & admin fee.
Cancellation of an order, not yet branded, will attract a 15% handling & admin fee. Sale items may not be returned.
No returns on Food, Personal/Pamper, Memory Sticks or Gift Sets.
Any cancellation of delivered unbranded stock will take up to a week to inspect before Refund/Credit is granted.
Returns of Workwear with Reflective Tape cannot be accepted as Reflective Tape is specially applied.
The client is responsible for inspecting the order, within 72 hours of Delivery.
Thereafter all ownership and risk pass from BrandGear to the client.
Late payment attracts a penalty of Prime plus two percent.
BrandGear's attorneys will collect any debt owed to BrandGear. Client will be liable for collection fees & legal costs on an attorney-client scale.
Samples may be returned for Credit against the bulk order (less Delivery fee) if they are returned within 1 week (from Delivery date) in their original condition & packaging. Samples with a value of less than R50 ex VAT may not be returned.