Frequently Asked Questions

May the Branding Options be changed?

It is not advisable to alter the branding options.

Branding options are displayed on each Product & Clothing page.

Each substrate has its own unique composition - which predetermines Branding Options.

Are there any Minimum Character heights?

Your logo must be legible. We therefore always adhere to the below guidelines.

The smallest character in your logo must be bigger than:

Screen Print                   4mm in height

Pad Print                        3mm in height

Embroidery                     5mm in height

Laser Engraving             3mm in height

Full Colour Digital Print  4mm in height

Full Colour Dome           3mm in height

Full Colour Sublimation  3mm in height

Debossing                       5mm in height

Foiling                             4mm in height

Why do you need my logo to quote with?

Every logo is different and every substrate is different.

Our branding rules need to be followed closely to ensure legibility.

Receiving the logo at Quotation stage means we can clearly understand your unique needs and fulfill them.

How long will my order take?

Production lead-time is typically 7-10 working days after Artwork approval has been received.

Photos of your branded order will be emailed to you once Quality Control has been completed.

Unbranded orders can be delivered within 2-5 days, dependent on your delivery address in South Africa.