Delivery

Delivery is Free to Main City Centres in South Africa, including: 

Bloemfontein, Cape Town, Durban, East London, George, Johannesburg, Kimberley, Pretoria & Port Elizabeth.
Reduced freight rates apply for areas outside of Main City Centres.

We offer individual courier delivery to your employee’s homes, within Main City Centres, at a rate of R80 ex VAT per item.

Please advise if you would like to add this service to your enquiry.

 

Insurance for the order can be arranged at the client’s request, at the additional cost of 2% of the value of the BrandGear invoice.

BrandGear will assume that the order does not need insurance should the client not instruct to insure.

 

The client must inspect the product within 48 hours of Delivery and report any non-compliance with the agreed product specification.

Failing which the product will be regarded as complying in all respects with the agreed specifications.

Once Delivery has taken place; ownership and all risk will pass from BrandGear to the client.

Any Delivery note or waybill (copy or original) signed by the client will constitute conclusive proof that the Delivery has been made.

 

If completed order/product needs to be re-delivered due to

  1. the delivery person/courier company being refused entry,
  2. the client gave the wrong delivery address or
  3. the client/their employees were unavailable to take delivery; the client will subsequently be liable for any additional delivery costs.

 

Sample Policy

Samples are sold at the Minimum Quantity Price, displayed on every page + a Delivery fee of R75 ex VAT.

Transport for samples over 5kg must be calculated, for client approval.

 

Samples may be returned for a Credit, within 5 working days (including transport time) of the Delivery Date at a Collection fee of R75 ex VAT.

The sample must be unused, in its original state & packaging to be eligible for a Credit. The client is solely responsible for determining that the goods are suitable for the intended use. Our Sample Policy does not, unfortunately, extend to Made To Order Items.